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FAQ

Question:
Are you a women owned business?
Answer:

Yes.

Question:
Do you have a business license?
Answer:

Yes.

Question:
Do you have a shop?
Answer:

Yes. We have a shop in Pennsylvania.

Question:
Is your product custom built in the USA?
Answer:

Yes. All our products are custom built by hand in our shop.

Question:
What are your business hours?
Answer:

9:00 am - 5:00 pm

Question:
Do you have a showroom?
Answer:

Unfortunately, we do not.

Question:
How do we place an order?
Answer:

Via Email: barndoorsmoreinc@gmail.com

Question:
Do you provide free estimates?
Answer:

Yes.

Question:
Do you accept credit cards?
Answer:

No. We only accept Zelle, Venmo, Checks & Cash.

Question:
Do we pay up front?
Answer:

Yes. We are a manufacturer of a custom product and we cannot resell.

Question:
How does your process work?
Answer:

Orders can be placed by email. Once order is placed, depending on the product it usually takes 4-6 weeks.

Question:
Do you ship nationwide?
Answer:

Yes.

Question:
What shipping carrier do you use?
Answer:

UPS

Question:
Are you responsible for any shipping and handling issues or any damaged goods?
Answer:

No.

Question:
What happens if my product is damaged due to transportation?
Answer:

You would have to file a claim through UPS.

Question:
How do we measure?
Answer:

We usually provide you instructions on how to measure.

Question:
Do you only sell the hardware?
Answer:

Yes.

Question:
Do you accept returns or exchanges?
Answer:

No. All our products are custom build to order so we cannot resell or exchange product.

Question:
Do you do refunds?
Answer:

No.

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